If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Only items purchased directly from Babies Blessingz will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.
Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
Returns made without receipt may be refused. Babies Blessingz reserves the right to deny any return.
Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?Please contact our Customer Support team (Contact Us Page) to start the return process. Please include the following information:
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.
Order Modification / Cancellation
After your order has been placed, you have 12 hours to contact our “Customer Support Team” and request order Modifications, Change of Address, or a Cancellation. After 12 hours, your order can no longer be Modified or Cancelled.
Please be informed that a Management, Processing and Transaction Fee will be applied for FULL Order Cancellation (25% of your total order value) & for PARTIAL Order Cancellation (25% of your entire product value).
Any order refused by customer at the delivery time will not going to be refunded and customer will be liable for the cost. We will issue the refund only to those orders which will going to be return by customer at our USA warehouse. Please keep in mind we use multiple warehouse and countries to ship the orders so any refused delivery won't be refunded.
By purchasing on this website you fully agree and understand this return & refund policy.